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Banned Account & Refund Issue

To better solve the problem of those players who get in trouble with refund or ban issue, we would like to suggest you to contact us with the following email addresses:

    wartunepayment@gmail.com

  If your account is banned, please check if there is any refund issue with your account.
  Or
  If you have any issues about payment with wartune.
  
  After that, please send us your email containing the following information:
1. Account
2. Character name
3. Server
4. Problematic Transaction ID(screen-shot would be better)
5. Detailed description about your problem

What happens if I have done all these things about 6 times with PRECISELY the information you have requested, but you still don't respond? Do I call you a liar?

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What happens if I have done all these things about 6 times with PRECISELY the information you have r ...
greenbaggins Posted on 2013-9-6 06:45



    Wondering the same thing.  But they'll never answer.

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there are a lot of people that are probably sending in these requests, you have to be patient and allow them time to go through all the information and also look at the account before you get a response. Patience is strongly advised here.
Rakule

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Reply 2# greenbaggins


    You shouldnt have to wait more than 24hrs at the very most

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